tl444's Privacy Policy

1 Introduction & Purpose

tl444 is a safe and reliable online gaming platform operating for players in Bangladesh. We believe that protecting each user's personal information is our fundamental responsibility. The purpose of this privacy policy is to inform you with complete transparency about what information we collect about you, how we use it, and how it is kept secure.

This document serves as a legal agreement between you and tl444. Please read this policy carefully before using the tl444 website, mobile application, or any of our services. If you disagree with any part of this policy, please refrain from using our platform.

2 Information We Collect

To provide you with services on the tl444 platform and to improve service quality, we collect the following types of information:

• Identity Information: Your full name, date of birth, national identity card number, or equivalent identification document.
• Contact Information: Email address, mobile number, and residential address.
• Financial Information: Deposit and withdrawal transaction records, payment method details (such as bKash, Nagad, Rocket, Upay, or bank account information).
• Gaming Activity Information: Your play history, bet amounts, win/loss records, and time spent on the platform.
• Technical Information: IP address, browser type and version, operating system, device information, and cookie data.
• Communication Records: Records of your conversations with our customer support team, live chat messages, and emails.

2.1 Methods of Data Collection

We collect information in the following ways:

• Information you provide directly through the account registration and verification process.
• Technical data collected automatically through your active use of the platform.
• Financial transaction information through payment processing partners.
• Information received from third-party service providers for identity verification.

3 How Your Information Is Used

tl444 uses your information only for legitimate and necessary purposes. The purposes for which we use your information are as follows:

• Account Management: To create, verify, maintain, and secure your account.
• Service Delivery: To provide deposits, withdrawals, and gaming services without interruption.
• Identity Verification: To complete KYC verification in order to prevent fraud and unauthorized transactions.
• Customer Support: To resolve your queries and complaints and provide effective assistance.
• Communications: To send important account notifications, security alerts, and transaction confirmation messages.
• Service Improvement: To review user experience and improve the quality and functionality of the platform.
• Legal Compliance: To meet relevant legal obligations and ensure responsible gaming.

3.1 Marketing Communications

We will not send you any promotional messages without your explicit consent. If you wish to withdraw from marketing communications at any time, please contact our support team. Transaction-related and security notifications are outside the scope of opt-out — these are essential for the proper operation of your account.

5 Data Sharing Policy

tl444 does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, certain information may be shared in specific circumstances:

• Service Provider Partners: With selected partners for payment processing (bKash, Nagad, Rocket, Upay, and bank transfer providers), identity verification, and technical infrastructure management — only the minimum necessary information is shared.
• Law Enforcement Authorities: Upon request from government or law enforcement agencies as part of a court order, legal obligation, or investigation.
• Fraud Prevention: To detect and prevent fraud, money laundering, or other illegal activities.
• Business Restructuring: In the event of a merger, acquisition, or asset transfer — you will be notified in advance in such circumstances.

All third-party partners working with us are contractually bound to comply with our privacy standards.

6 Use of Cookies

We use cookies to keep the tl444 platform running smoothly and to improve your user experience. Cookies are small text files stored on your device.

• Essential Cookies: These cookies are necessary to maintain login sessions, ensure security, and operate the platform's core functions.
• Functional Cookies: Help remember your preferences (such as language selection) and provide a personalized experience.
• Analytics Cookies: Collect anonymous statistics to understand which parts of the platform are used most.

You can reject cookies or delete existing cookies by changing your browser settings. However, please note that disabling certain cookies may cause some platform services to not function properly.

8 Age Verification & Child Protection

tl444 is a platform strictly operated for users aged 21 and above. We do not intentionally collect any personal information from minors.

An age verification process is followed at the time of account registration. If we become aware that we have collected information from a minor, that account will be closed immediately and all associated information will be deleted.

If you believe a minor is using our platform, please contact us.

9 How This Policy Is Updated

tl444 may update this privacy policy from time to time. Changes may be made due to improvements in our services, technological changes, or legal requirements.

For significant changes, we will notify you in advance — a notification will be sent to your registered email address or a clear notice will be displayed on the platform. Continued use of the platform after changes are made will be considered acceptance of the updated policy.

We recommend that you review this page regularly to stay informed about the latest changes.